We tailor our services to meet your specific needs
We are here to support you and ensure that each property entrusted to us operates efficiently and meets your high expectations. We strive to build a partnership that reflects the unique needs and philosophy of each property owner, creating an accommodation management experience that is as distinctive as your properties themselves.
Project development
Whether you’re considering investing in the hospitality sector in Milos, planning to introduce a new hotel property to the market, or simply looking to upgrade your existing tourist property for better performance, Milos Booking is here for you. Leveraging our expertise, we take on the project from inception and design a suitable strategy to make your hotel stand out. We are the reliable partner you need.
From property assessment and sustainability study to creating the overall plan and promoting it in the tourism market, as well as managing pre-opening/re-opening processes, we are always here to support you. We create a detailed action plan and a carefully organized process plan, ensuring that each step is understood and achievable.
Project Development Includes:
- Asset Evaluation
- Feasibility Analysis
- Concept Creation, Branding & Positioning
- Pre-Opening / Re-Opening Management
Reservations management
The increase in bookings and maximum occupancy is deeply rooted in our philosophy, and our proven track record in the luxury hospitality industry guarantees the success of the accommodations we undertake.
Milos Booking provides comprehensive reservation management services, professionally and efficiently handling all aspects of reservation management. This enhances profitability and enriches the guest experience.
Reservations Management includes:
- Property Management System, Installation & Management
- Chanel Manager, Installation & Management
- Offline Bookings Management, Handling direct reservations (phone calls/email), Process and Monitoring booking requests and inquiries
- Distribution Systems, Online travel agencies (OTA) Management
- Availability Plan Management
- Creating Messaging Templates (Booking Form, Arrival Form, Confirmation)
Partial Management
For those who wish to play an active role in the management of their accommodation and need assistance with the online aspect, we are here to help. Alongside promoting your property on various platforms (Booking, Airbnb, expedia, vrbo…), your accommodation is also featured on our website and promoted through our network of partners. The goal is to secure reservations without commission fees from the respective platforms, ensuring that your property maximizes its bookings during its operational period. We customize our teamwork to fit exactly what you need.
Complete Management
If you desire to entrust the complete management of your property to us, we are here to take on all responsibilities.
From communicating with and supporting guests to managing reservations, cleaning, and maintaining the property, we handle all the details.
We ensure the efficient operation and increased visibility of your accommodation, while you enjoy the benefits of a thriving business.
Sales management
The creation and implementation of a carefully organized and personalized sales strategy are crucial for the success of each hotel. It is based on the unique needs of each property, highlighting its advantages and efficiently leveraging all distribution channels, such as B2B, B2C, Offline, and Online. This strategy is crucial for increasing market share, improving performance, and maximizing revenue.
Sales & Revenue Management Includes:
- Forecast & Strategic Planning
- Competition Analysis & Monitoring
- Pricing Policy, Room Types, Cancelation Policy
- Online & Offline Sales Promotion
- Contracting
- Online Travel Agents Management
- Revenue Forecast
- Revenue Monitoring & Reporting
Branding Creation, Concept & Positioning
Εμπνευσμένοι από την πλούσια ιστορία, την ταυτότητα και το περιεχόμενο, δημιουργούμε και αναπτύσσουμε μοναδικές και συναρπαστικές εμπειρίες φιλοξενίας. Συνδυάζοντας αρμονικά τον χώρο, την τοποθεσία, την αισθητική και τον ανθρώπινο παράγοντα, δημιουργούμε ένα μοναδικό χαρακτήρα που αντανακλά το ουσιαστικό της φιλοξενίας, το “DNA” που καθιστά κάθε κατάλυμα μοναδικό.
Σε έναν κλάδο που διακρίνεται από την έντονη ανταγωνιστικότητα, η φιλοξενία δεν είναι απλώς η προσφορά καταλύματος, αλλά η δημιουργία μιας αξέχαστης εμπειρίας που αναδεικνύει συναισθήματα.
Ένα προσεκτικά σχεδιασμένο και ξεκάθαρο δημιουργικό concept αποτελεί στρατηγικό πλεονέκτημα, ενισχύοντας την ανάπτυξη και την αξία. Μετατρέπει τον κλάδο της φιλοξενίας σε μια πλούσια εμπειρία που προσφέρει συνεχείς ευκαιρίες συναισθηματικής σύνδεσης με τον επισκέπτη. Δημιουργεί μια προσδοκία και ενθουσιασμό, προσφέροντας κίνητρο για επαναλαμβανόμενες επισκέψεις.
Προερχόμενοι από τον χώρο της διαφήμισης και με πάνω από 12 χρόνια εμπειρίας στον σχεδιασμό, το branding, τη διαφήμιση και το μάρκετινγκ, η δημιουργική μας ομάδα έχει την ικανότητα να δημιουργήσει προϊόντα φιλοξενίας που είναι όχι μόνο ισχυρά, αλλά και φορείς σημαντικών συναισθηματικών συνδέσεων με τους πιθανούς επισκέπτες σας. Επιπλέον, αναπτύσσουμε στρατηγικές για τη δημιουργία και εδραίωση του brand σας, κάνοντάς το να ξεχωρίζει.
Branding Creation, Concept & Positioning includes:
- Market & Competition Analysis, Trends
- Brand Positioning Strategy & Brand Promise
- Brand Purpose and Values
- Naming and Verbal Identify
- Storytelling
- Content Strategy & Development
- Logo & Identity Design
- Photography & Filming Art Direction
- Digital Design
- Website Content Development, Keywords & Key Messages
Marketing management
Promoting hospitality products poses a unique challenge, as it involves services and experiences rather than physical products. At Milos Booking, we integrate the philosophy and branding of the hospitality product into marketing and sales processes.
We create a comprehensive and cohesive framework, applying a strategy that reflects the unique values, style, and personality of the hospitality product. We focus on comparative advantages, use the appropriate marketing mix, and effectively seek to attract potential guests.
Our marketing services are the essential tool for enhancing the recognition of your property, expanding your clientele, attracting new customers, and building trust with guests.
Οι Υπηρεσίες Marketing περιλαμβάνουν:
- Branding:
- Brand Purpose and Values
- Naming and Verbal Identity
- Brand Narrative
- Strategy & Content Development
- Logo Design & Identity
- Market & Competitor Analysis, Trends
- Strategic Marketing Plan/ Marketing Mix
- Advertising & Media Plan Design
- Print/Promotional Material
- Online Marketing:
- Website Creation and Development
- Website Content Development, Keywords & Key Messages
- Web Marketing/Campaigns/Remarketing
- Social Media Management Creation and Management
Renovation & Interior Decoration
A beautifully designed and decorated space inspires your customers and encourages them to choose your accommodation. Thanks to our extensive experience and collaboration with experienced professionals, we take on all the necessary processes for the complete renovation of your accommodations, adhering strictly to delivery schedules. Our goal is to provide comprehensive solutions that contribute to the improvement of your accommodation’s performance and success.
Hospitality Management
Milos Booking undertakes the total management of hotels, villas, and tourist accommodations, providing a wide range of services and a holistic, personalized approach with the aim of delivering high-level hospitality, optimizing growth, and increasing profitability.
Our Hospitality Management services at Milos Booking cater to the comprehensive needs of hotels, villas, and tourist accommodations. From efficient sales and revenue management strategy development, complete reservation management, and customer service to the enhanced positioning/repositioning of the accommodation in the tourism market and its operational management, our experienced team will increase profitability, improve performance, and enhance the guest hospitality experience.
All-Embracing Hospitality Management includes:
- All-Embracing Hospitality Management includes:
- Project Management
- Marketing Management
- Sales & Revenue Management
- Reservations Management
- Operations & HR Management
Partial Management
For those who wish to play an active role in the management of their accommodation and need assistance with the online aspect, we are here to help. Alongside promoting your property on various platforms (Booking, Airbnb, expedia, vrbo…), your accommodation is also featured on our website and promoted through our network of partners. The goal is to secure reservations without commission fees from the respective platforms, ensuring that your property maximizes its bookings during its operational period. We customize our teamwork to fit exactly what you need.
Complete Management
If you desire to entrust the complete management of your property to us, we are here to take on all responsibilities.
From communicating with and supporting guests to managing reservations, cleaning, and maintaining the property, we handle all the details.
We ensure the efficient operation and increased visibility of your accommodation, while you enjoy the benefits of a thriving business.
